Account Executive - Evolution London

Evolution London is a purpose-built, semi-permanent event venue located on an exclusive site in the heart of Battersea Park. Smart Group Ltd’s flagship venue is owned and operated in partnership with GL Events UK. GL Events UK is responsible for the design, construction and maintenance of the building.

The venue is a 5500 sqm of versatile event space that has a potential capacity of up to 4000 people (depending on configuration) and offers a blank canvas setting for organisers to utilise the space in many different formats. Evolution London accommodates a variety of events each year which include exhibitions, conferences and company parties. Events at the venue are delivered by external organisers hiring the venue as well as Smart Group Ltd’s internal team.

In addition to the event space the venue offers advanced in-house production and in-house catering options tailored to suit each client.

The venues operation team are responsible for planning and delivering 80+ clients events ranging from awards dinners, exhibitions, fairs and conferences.

The Account Executive will assist in planning, coordinating, and supporting the Senior Account Managers with the events at Evolution London and seasonal event sites. This role requires excellent communication skills, a keen eye for detail, knowledge of catering and a passion for event planning. The Account Executive will work closely with the Senior Account Managers, Moving Venue – our exclusive catering company as well as the venue team including Encore, the onsite production and personnel teams to ensure client satisfaction and maintaining excellent client retention.

•  Support the account management team with each element of planning and liaising with specific internal departments (catering, production, venue operations, site management)
• Support the Senior Account Managers with the pre-event planning including but not limited to site visits, menu tastings, pre-production meetings, approval of event schedules, compiling H&S documentation, adhering to local council regulations, floor plans, on site management and delivery.
• Ensuring all event admin including function sheets, event notification forms and health and safety forms are created for all events.
• Creating proposals and reaching out to suppliers to obtain quotes.
•  Due to the nature of the role, the Account Executive will be required to often work unsociable hours and attend events to support the on-site management teams.CATERING
  Moving Venue are the onsite exclusive caterer, part of The Smart Group. This dual role will require elements of catering to be actioned to enable the Moving Venue operations team to be able to deliver a successful event.
•  Tastings – compiling client tasting notes and menu sheets. Booking in relevant linen, crockery and glassware upgrades with our exclusive suppliers.
• Allergens – ensuring all events have allergen tent cards printed for all menus.
• Beverage Pre Orders – keeping track of all beverage pre orders, sending updates to the catering operations team. Ensuring all beverage pre order links, are in line with the current wine list.
• Menus- liaising with the Moving Venue sales team to keep all food and beverage menus updated with the correct offerings.
• Crew Food- booking in the relevant client and personal crew food.
• Special diets- collating special diets received from clients and relaying onto the chef team.VENUE OPERATIONS
• As part of the Evolution London and seasonal events team, you will ensure that we continue to provide a high standard of venue facilities for our clients and events.
• Be responsible for managing and updating the operations calendar and outlook calendar.
• Review and action event / client feedback to continually improve the venue experience and encourage repeat business.
•  To gain good working knowledge of Evolution London and seasonal sites you will need to ensure suppliers, internal and external are complying with the venue rules at all times.
•  To develop an understanding of health and safety regulations within the venue.
  FINANCE
• Admin support with the account management teams, ensuring cost sheets are updated with accurate costs from suppliers. Ensuring invoices are passed onto the relevant team members for finance approval.

• Minimum 1/2 years’ experience in events, ideally with knowledge of venues and event catering. This is preferred and not essential.
• Commitment to quality and timely service delivery
• Strong organisational and multitasking skills with an ability to manage a multi event workload
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• A proactive and positive “can do” attitude with a passion
• You enjoy responsibility and ownership of projects and processes

At Smart Group, we value our staff, and as part of our commitment to creating a positive work environment, we offer the following benefits:

• Performance related commission bonus
• Free parking at Evolution London
• Holiday allowance starts at 25 days plus bank holidays, increasing with the length of service
• Access to Medicash health plan
• Access to fantastic restaurant and bar discounts via the CODE app
• Enhanced parental-leave pay – subject to the length of service
• Travel loan
• Fabulous regular social events
• Fun and vibrant company culture
• Generous refer-a-friend bonus
• Cycle-to-work scheme

To apply, please forward your CV to francesca@smartgroupltd.co.uk